25 April 2020

You want to help you prolong the life and look of one’s curtains and blinds so we have actually supplied some guidelines to help you on curtain and blinds upkeep

Curtain and Blinds Repair Recommendations

In the event that you need any more information please contact our solution group at Curtain Wonderland.

Blockout Curtains

Care:

  • Maintain your drapes dust-free by regular mild vacuuming aided by the attachment that is appropriate.
  • Make reference to the ‘Care Instruction Label’ fixed to your back of one’s curtains, before laundering them.
  • Try not to manage material with dirty fingers, as this can soil the material.
  • Cold or hand that is warm with wool authorized detergent. Usually do not immerse. Don’t bleach. Never wring or rub.
  • Try not to tumble dry. Drip dry in color textile part down. Don’t use pegs or fold over clothing line.
  • For most readily useful outcomes re-hang to dry.
  • Prevent damp coated edges pressing.
  • Warm iron on textile side only. Feasible shrinkage 4%.

How exactly to clean Blockout curtains

  • We advice a normal mild vacuum cleaner utilizing the attachment that is appropriate.
  • We suggest hanging the curtain with curtain hooks onto the clothesline to air them out (don’t use pegs or hang on the clothesline).
  • We suggest spot cleansing with baby wipes when you yourself have dirty marks regarding the textile.
  • We try not to suggest blockout that is washing since the coated edges stick together when they’re damp.

Sheer Curtains

Care:

  • Relate to the ‘Care Instruction Label’ fixed to your back of one’s curtains, before laundering them.
  • Warm hand clean.
  • Try not to bleach or soak.
  • Usually do not wring or rub.
  • Drip dry in color
  • Don’t tumble dry. Warm iron.
  • Never dry clean
  • Possible shrinking 3%.

Curtain Wonderland just provides within Australia. Rates consist of GST. Here are the curtain and blinds distribution prices and tips.

Standard ( Body Weight) & Price

All postage and managing – $15.00Free delivery for many instructions over $250!50 kgs and over costs can vary greatly. Regional distribution cost can vary.

Distribution Periods

  • After we have actually verified your re re payment, distribution on ready-made things will use up to 10 trading days to produce.
  • We endeavour to help keep to these distribution durations, but external facets, that are away from our control, can occasionally effect on these time frames.
  • When your purchase not get to the right period of time as quoted above, please contact Curtain Wonderland.

Australia-Wide Curtain and Blinds Delivery

  • Your product or service will be delivered via courier or Australia Post, based on your local area.
  • To minimise delays, please offer any delivery that is special with your information.
  • Courier businesses will likely not phone prior to delivery to confirm delivery times. If you should be maybe not in the target to get your product or service, a calling card is supposed to be kept. In the event that you accept have your purchase left rather than finalized for, you’ll be in charge of your product when it has been delivered.
  • seekingarrangement.com

  • If any item is gone back to us for almost any good explanation, without having to be delivered, you are necessary to protect the price of brand brand new distribution costs before your item is sent once again.
  • A $50 cost will likely be charged, and the delivery that is original, if purchases are terminated after being gone back to us by Australia Post or even the courier business.

Comes back policy

Exchange And Refunds

14 DAY REFUND / EXCHANGE POLICY – readymade items

At curtain wonderland, we think the end of a purchase is simply the start of y our dedication to you, being a respected consumer we would like one to be totally pleased with your purchase.

Therefore along with your legal rights beneath the Australian customer legislation we provide a 14-day exchange/refund policy duration for modification of head, all we need away from you will be:

  • Get back the products towards the exact same shop of purchase
  • Offer us aided by the original purchase receipt
  • Ensure the products are came back in packaging as bought
  • Offer us aided by the initial purchase receipt.
  • Supply the exact same way of payment while you useful for your purchase (refunds is going to be credited making use of the original way of re payment)
  • Know that money refunds more than $199 / Eftpos refunds higher than $499 will likely to be reimbursed via cheque or deposit that is direct will likely be processed by curtain wonderland hq.
  • Offer photo ID for many refunds over $199

This includes, but is not limited to, quilt covers, coverlets, bedspreads, sheets, quilt inserts, mattress toppers, pillowcases and pillows for hygiene/ health reason we do not offer refunds on our bedding products. Please select carefully whenever choosing these items.

We usually do not provide refund, change or fix on items which were offered as faulty or imperfect

Exchanges outside of the 14-day period will be honoured by means of a credit note that can easily be employed for a time period of perhaps maybe not surpassing a few months in just about any of our curtain wonderland stores.

REFUND / EXCHANGE POLICY – tailor made item

We are going to satisfy all responsibilities put down by the Australian customer guidelines, nevertheless, we try not to give you a reimbursement or return on items which have been tailor made in your stead, this could add it is not restricted to, change of brain.

We don’t give a reimbursement or fix on products which were resized making use of dimensions supplied straight by you which are wrong, if we make goods not the right size, we shall change products for your needs at our price.

WARRANTY CLAIMS

We shall satisfy all responsibilities lay out by the Consumer that is australian Laws included in these are but they are not restricted to:

  • Fix /replacement of products which are deemed defective by make
  • Products which are not fit with regards to their meant use
  • Items that don’t do that which we stated they might do during the time of purchase
  • Our goods come with guarantees that can’t be excluded underneath the Australian Consumer Law. You may be eligible to an upgraded or reimbursement for a major failure and for settlement for almost any other fairly foreseeable loss or harm. You’re additionally entitled to have the products repaired or replaced in the event that products are not able to be of appropriate plus the failure will not add up to a major failure.

Our company is proud to provide a 2-year guarantee duration through the purchase date on our services and products; this guarantee will not include:

  • Normal damage including diminishing of textile as well as other materials
  • Any variation in lumber grain, lumber stain or warping that is slight might occur in any sort of timber /timber
  • Slight material color tones and texture variants which will happen from batch to batch, consequently precise color match is almost certainly not feasible
  • Accidental damage, misuse or wrong installation

Validation of claims can include the shop giving your came back goods to mind workplace for evaluation.

How do you determine my windows to obtain a correct fit?

Window sizes and shapes differ commonly, and you also must determine each screen independently. The best means to guarantee the proper dimension is always to remember ‘3 + 3’ – measure each window at three various places, width and size, and determine each screen 3 x. How you measure for the blinds, and exactly how you install them, is based on the type or sort of blind you select. We’re thrilled to assistance with your measuring, simply speak with one of our experts for the measuring tips.

Imagine if my blinds that are new fit my screen?

When you have calculated properly, your brand new blinds will fit completely. If you don’t, please e mail us. We realize calculating errors do happen and with regards to the kind of error, you may possibly get back the merchandise for either repair or replacement.

Will my brand new curtains fit to my current track?

All our ready-made curtains are made to fit many curtain that is hook-based.

The length of time can it decide to try get my purchase?

You really need to get products that are ready-made ten times of us getting your re payment. In the event your purchase does arrive within this n’t time, please contact us.

Let’s say my curtains will be the incorrect color?

If you’re maybe not 100% pleased with picking a ready-made item, we’ll happily trade or refund your purchase whenever returned in its original, like-new condition, with evidence of purchase, within 2 weeks after distribution. See our Returns Policy for additional information.

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25 April 2020